Factuly cookie policy
Last updated: 10 November 2026
This page explains what the Factuly website stores in your browser and why. The controller is ALHER TECH, S.L.; its details are in the legal notice.
The short version
- Factuly sets no cookies of its own. What it stores goes in your browser's local storage (`localStorage` and `IndexedDB`), which the law treats the same way as cookies.
- No ads, no tracking pixels and no third-party analytics such as Google Analytics.
- Factuly's own analytics only turns on if you accept it, and you can change your mind whenever you like.
- Google, Apple and Stripe only come in if you choose to use them: to sign in with them, or to pay.
What Factuly stores in your browser
To make the site work
Without these you couldn't stay signed in or use the app.
| What | Why | How long |
|---|---|---|
| Your session (`tako.session`) | Keep you signed in to your account | Until you sign out or delete your account |
| Device identifier (`tako.device`) | Recognise you before you sign in, so you can use Factuly without giving an email address | Until you sign out, delete your account or clear your browser data |
| Offline access (`tako.access.unlockedAt`, `tako.access.graceHours`) | Remember for a few hours that your subscription is active if you lose your connection | A few hours, depending on your subscription |
| Copy of recent responses (the `tako.responses` database in `IndexedDB`) | Show your data straight away while fresh data loads | Until you sign out, delete your account or clear your browser data |
Your preferences
These are only saved when you change something, such as the theme or the language.
| What | Why |
|---|---|
| Theme (`tako.theme`) | Light, dark or match your system |
| Language (`tako.language`) | The language you picked |
| Motion (`tako.motion`) | Reduce animations |
| Single-key shortcuts (`tako.singleKeys`) | Turn keyboard shortcuts on or off |
| Sidebar (`tako.sidebar.collapsed`, `tako.sidebar.more`) | Remember whether you collapsed it |
| Charts (`tako.chart.barLayout`) | Grouped or stacked bars |
They last until you change them or clear your browser data.
Our own analytics, only if you accept
The first time you visit, a strip at the bottom asks whether you accept our own analytics. Until you decide, or if you reject it, no event is stored or sent. If you accept, counting starts from that moment.
| What | Why | How long |
|---|---|---|
| Your choice (`tako.consent.analytics`) | Remember whether you accepted or rejected analytics, and when, so we don't ask again | Until you change it, sign out, delete your account or clear your browser data. If what we measure changes, we ask you again |
| Usage event queue (`tako.analytics.outbox`), only if you accept | Briefly hold usage events (which screen opened, which onboarding step was answered, whether a subscription was bought) until they're sent to Factuly's servers | Emptied once sent |
These events go only to Factuly, never to third parties, and they never include your name, your clients or exact amounts. They help us see where people get stuck.
Changing your choice
You can change it whenever you like, as easily as you gave it:
- From this page: open the notice again and choose again.
- Inside the app: in Settings › Appearance, under Privacy, turn “Usage statistics” on or off.
Rejecting or withdrawing it deletes from your browser any events still waiting to be sent, and nothing more is sent.
Google, Apple and Stripe
These services set their own cookies on their own domains, under their own policies. They only come in if you use them:
| Service | When | What it does |
|---|---|---|
| Only if you tap "Continue with Google" | The site loads Google's sign-in script (`accounts.google.com`) so you can sign in with your Google account | |
| Apple | Only if you tap "Continue with Apple" | The site loads Apple's script (`appleid.cdn-apple.com`) so you can sign in with your Apple ID |
| Stripe | Only when you buy or manage your subscription | You pay on Stripe's own page, outside Factuly. Stripe's policy explains what it stores |
Until you use one of them, the site loads nothing from them. Fonts and images are served from Factuly's own domain.
How to clear it
- When you sign out or delete your account from Profile, Factuly clears from this browser your session, the device identifier, the copy of recent responses, offline access, the event queue and your analytics choice, which you'll be asked again. If you delete your account, everything is also deleted on the server, as the privacy policy explains.
- From your browser you can clear this site's data at any time. If you do, you'll be signed out and your preferences go back to the defaults.
Changes
If what the site stores changes, we'll update this page and its date.